Shipping policy
Shipping Policy
Last Updated: June 2026
At HER RELIEF, we are committed to delivering your order safely and efficiently.
Processing & Shipping
We currently ship throughout South Africa 🇿🇦.
All orders are processed and shipped after payment has been successfully received and verified.
Estimated delivery time:
📦 8–12 business days
Please note that business days exclude weekends and public holidays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your package's journey.
Shipping Delays
While we strive to meet the estimated delivery timeframe, occasional delays may occur due to factors outside of our control, including courier disruptions, weather conditions, or peak shipping periods.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details provided at checkout are accurate. HER RELIEF cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.
Need Help?
If you have any questions regarding your order, please contact us at:
Thank you for shopping with HER RELIEF 💖. We appreciate your support and look forward to helping you experience greater comfort and relief.